Don't love something? We offer free returns at a Happy Returns Return Bar location near you— no label or packaging necessary. You just provide the emailed QR code when you arrive at the Return Bar and you'll be refunded immediately.
We only ask that you return the item unwashed, unworn, and within 45 days of purchase. When we say "unworn," a try-on is just fine—a CrossFit class, not so much.
Our return policy does not cover:
-
Items marked "final sale" at the time of purchase. Any items in your bag marked "Final Sale" are ineligible for a return or exchange
-
Damage caused by accidents or ordinary wear and tear
-
Opened and/or worn underwear (except for your first pair)
-
Purchases from third-party retailers such as Nordstrom
-
Our backpacks and weekender bags are not included in the free return policy. When returning these items, you will be prompted to create a label, which will cost a small fee, deducted from your refund.
Please be aware that returns in the "started" status that have yet to be dropped off at a Happy Returns Bar or shipped within 30 days will automatically expire.